eebet Privacy Policy
Last updated: June 2025. This policy explains how eebet collects, uses, and protects your personal information.
1. Data We Collect
When you use the eebet platform, we collect certain information to provide and improve our services for players in the Philippines. The categories of data we collect include:
Account Information
When you register on eebet, we collect your name, date of birth, email address, mobile number, and any other details required to create and verify your account. This information is necessary to confirm your identity and eligibility to use the platform.
Payment and Transaction Data
All financial transactions on eebet are conducted in Philippine Peso (₱ / PHP). We collect details related to your deposits and withdrawals, including transaction amounts, timestamps, and the payment method used. We do not store full card numbers or sensitive financial credentials directly – these are handled through secure payment processing systems.
Device and Browser Data
When you access eebet through a browser or mobile device, we automatically collect technical data such as your IP address, device type, operating system, browser type and version, and session duration. This helps us maintain platform stability and optimise the mobile experience for Philippine users.
Usage Data
We collect information about how you interact with the platform, including pages visited, game categories accessed, session frequency, and features used. This data is used in aggregate to understand user behaviour and improve the platform.
2. Cookies and Tracking Technologies
eebet uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small data files stored on your browser or device when you visit the site.
We use the following types of cookies:
- Essential cookies: Required for the platform to function. These include session management and login authentication cookies. The platform cannot operate correctly without them.
- Analytics cookies: Used to understand how users navigate the platform, which sections receive the most traffic, and where improvements can be made. These cookies collect data in aggregate and do not identify individual users.
- Preference cookies: Used to remember your settings and preferences, such as language or display options, so you do not need to reset them on each visit.
Most browsers allow you to control or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to log in and use certain platform features. By continuing to use eebet, you consent to the use of cookies as described in this policy.
3. How We Use Your Data
eebet uses the data we collect for the following purposes:
- To create and manage your account, verify your identity and age eligibility, and maintain account security.
- To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
- To provide access to platform services including sportsbook, live casino, slot online, fish games, and bingo.
- To send account-related communications such as transaction confirmations, security alerts, and support responses. We do not send unsolicited marketing without your consent.
- To detect, investigate, and prevent fraudulent activity, unauthorised access, and violations of our Terms and Conditions.
- To comply with applicable Philippine laws and regulations, including identity verification and anti-money laundering requirements.
- To analyse usage patterns and improve platform performance, navigation, and the mobile experience for Philippine players.
We do not use your personal data to make automated decisions that would significantly affect your rights without human oversight.
4. Data Storage, Security, and Third-Party Sharing
Storage and Security
Your personal data is stored on secure servers with access restricted to authorised personnel only. eebet applies standard technical and organisational security measures including encryption for data in transit, access controls, and regular security reviews. While we take reasonable precautions, no online platform can guarantee absolute security, and you are encouraged to use a strong password and report any suspicious account activity promptly.
We retain your data for as long as your account remains active and for a reasonable period afterwards as required by applicable law or legitimate business purposes such as dispute resolution and fraud prevention.
Sharing with Third Parties
eebet does not sell your personal data to third parties. We may share limited data with trusted service providers who assist us in operating the platform, including payment processors, identity verification services, and technical infrastructure providers. These third parties are required to handle your data in accordance with applicable data protection standards and are not permitted to use it for their own purposes.
We may also disclose data when required to do so by law, court order, or regulatory authority in the Philippines.
5. Your Rights and Minor Protection
Your Data Rights
As a registered user of eebet, you have the following rights regarding your personal data:
- Access: You may request a summary of the personal data we hold about you.
- Correction: If any of your personal data is inaccurate or outdated, you may request that it be corrected. Some changes may require identity verification.
- Deletion: You may request deletion of your personal data subject to any retention requirements imposed by law or regulatory obligations. Note that account closure does not automatically result in immediate deletion of all data where legal obligations require retention.
- Restriction: In certain circumstances, you may request that we limit how we process your data while a concern is being investigated.
To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and may require identity verification before processing your request.
Protection of Minors
eebet strictly prohibits use of the platform by individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a registered account belongs to a person under 18, the account will be closed and any related data handled in accordance with applicable law. If you believe a minor has registered on the platform, please contact support immediately.
6. Policy Updates and How to Contact Us
Changes to This Policy
eebet may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When significant changes are made, we will provide notice through the platform. The updated policy will take effect from the date it is published. We recommend checking this page periodically. Your continued use of the platform after an update constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information has been handled, please contact us:
- Email: [email protected]
- Support is available in English, 24 hours a day, for users across the Philippines.
For general questions about your account or platform use, the FAQ page covers common topics including registration, login, payments, and game access. For policy-related questions, email is the appropriate channel.
Your Data. Your Control.
If you have questions about your data or want to update your account information, our support team is available around the clock for players across the Philippines.